- Warranty claims are accepted within 24 months from purchase of the products.
- We will complete warranty claim in 30 days since delivery.
- We handle complaints in the form of product repair or replacement.
- Warranty claim applies to defects in materials or to defects caused during production
- Warranty claim does not apply to product defects caused by wear and tear, improper use, etc.
- Deliver the products with all accessories
- Delivery of the package to the address will significantly speed up the processing time of the claim
How to proceed with Warranty claim
- Open the request page: Request page
- Select request type (Product Complaints)
- Find your order
- Create a request
- Select the products that are relevant to your request
- Enter the details of your request
- Within request details - write us to which address we should send the claimed goods
- Send the product to:
Marek Šľachta - Battle Tested
Dominikánske námestie 39
04001, Košice
Slovakia