Return / Exchange of Product
- We do not offer an exchange of products from outside of EU
- Returns are accepted within the 14 day since delivery.
- Returns are possible only for new not used products. We can exchange the product only for the same product in different size or color.
- When returning, deliver the products unused, in the original box and with all accessories.
- Returns are possible only to bank account / or Card in EUR.
- Money will be transferred to your bank account as soon as we inspect, that product was not used.
- We return a full price of product without a shipping fee.
- Warranty claims are accepted within 24 months.
- When returning, deliver the products with all accessories.
- We will complete warranty claim in 30 days since delivery.
How to proceed with Return / Complaint / Exchange
- Open the request page: Request page
- Select request type (Exchange / Return / Complaint)
- Find your order
- Create a request
- Select the products that are relevant to your request
- Enter the details of your request
- Send the product to:
Marek Šľachta - Battle Tested
Dominikánske námestie 39